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An AI assistant for your customer emails

An enquiry inbox fills up quietly, and every unanswered email is a customer waiting. Rannah answers customer emails in Arabic and English, books appointments and captures leads, and sends anything that needs a person to the right member of your team.

Why the inbox falls behind

  • Enquiries wait in a queue

    Emails are answered when someone has time, which is rarely when the customer is ready to buy.

  • The same answer, typed again

    Services, hours and how to book: your team writes the same reply over and over.

  • Messages go to the wrong person

    A shared inbox makes it easy for a sales enquiry to sit unread next to support requests.

What it does in your inbox

The same AI assistant also answers your WhatsApp, Instagram, calls and web chat.

  • Replies to enquiries

    Answers questions about your services, hours and availability in the customer's language.

  • Books appointments

    Offers available times and books straight into your calendar.

  • Qualifies leads

    Asks the right questions and sends the details to your team or CRM.

  • Routes the rest

    Passes anything that needs a person to the right member of your team, with the full thread.

  • Follows up

    Sends follow-ups to customers who haven't replied.

  • Shows you everything

    One dashboard for enquiry volume, response times and what customers ask most.

What it sounds like

  1. Customer

    Hello, do you offer corporate packages for teams of 20?

  2. AI assistant

    Yes, we do. To prepare the right package, could you tell me which services you're interested in and your preferred dates?

  3. Customer

    Mostly weekday mornings, starting next month.

  4. AI assistant

    Thank you. I've passed your request to our corporate team with these details, and they'll contact you directly.

Live with as much help as you need

  1. 01

    Tell us about your business

    A 3-minute questionnaire.

  2. 02

    Get your recommendation

    The right setup and package for you.

  3. 03

    Go live

    On your channels, answering customers.

FAQ

Questions we hear

Does it work with our existing email address?

Yes. Our team connects your enquiry inbox and tests everything before it goes live.

Does it reply to every email?

It answers the enquiries it can and hands the rest to your team with the full thread.

Can it reply in Arabic?

Yes. Arabic and English, in the language your customer writes in.

Which other channels does it cover?

WhatsApp, Instagram, web chat and phone calls: one AI assistant across all of them.

Someone is calling you right now.

Let your AI assistant answer, day and night, in Arabic, English and other languages. We'll help you set it up your way.